SHIFT SUPERVISOR

Responsibilities

Here, you’ll achieve results by:

• Leading and inspiring your team during shifts to deliver the Starbucks Experience to every customer and partner.
• Collaborating with the Store Manager to ensure smooth, efficient, and profitable operations.
• Setting priorities and delegating tasks using available tools and resources.
• Motivating and coaching partners, identifying teachable moments, and sharing best practices.
• Solving problems in real time, turning challenges into opportunities for improvement.
• Executing store operations, including opening and closing duties.
• Ensuring compliance with Starbucks and AmRest operational policies, including cash handling and safety procedures.
• Consistently delivering high-quality beverages and food by following all recipes, presentations, and sanitation standards.

Requirements for Candidate

Here, you’ll contribute to our shared success by: 

• Bringing previous experience in a customer-facing role.
• Having experience in delegating tasks or mentoring teams.
• Demonstrating leadership and communication skills.
• Being flexible and available to work varied shifts, including early mornings, evenings, weekends, nights, and holidays.
• Fostering a welcoming and inclusive environment where every partner feels they belong.
• Creating a positive learning environment through coaching and feedback
• Assisting with new partner training and contributing to a positive team environment.

Benefits

Here you belong:

• You’ll get to work for an iconic brand that puts people first and makes a difference in every community it serves. 
• You’ll be immersed in a welcoming culture where you’ll connect with partners who care about one another. 
• You’ll have an impact every day through genuine, meaningful connections. 
• You’ll be able to grow as an individual through rich learning experiences. 
• You’ll feel supported and cared for because well-being is a priority. 

Here, we’ll offer you competitive benefits that include:

• Fuel Your Passion: Discounts on products in not only Starbucks, but also Pizza Hut, and KFC.
• Sip & Savor: Free drinks and food on shift, plus two bags of your favourite coffee beans each month.
• Grow & Glow: Performance bonuses related to financial and non-financial results and your commitment, medical support, Employee Assistance Program free of charge for you and your family members, free access to language learning platform GoFluent, discounted SportPass, and tons of growth opportunities within Starbucks and AmRest structures
• Belong & Thrive: Develop your coffee passion and feel sense of belonging.
• Make a Difference: Participate in socially responsible activities and positively impact your community.