STORE MANAGER

Responsibilities

Here, you’ll achieve results by:

• Leading and inspiring your team to deliver legendary customer service and uphold our brand values.
• Driving store performance by executing operational plans, managing inventory, scheduling labor, and analyzing business trends.
• Coaching and developing your team through regular feedback, performance reviews, and growth opportunities.
• Creating a welcoming, inclusive, and high-performing environment where every team member feels valued and empowered.
• Maintaining high standards in product quality, cleanliness, and compliance with all safety, labor, and operational policies.

Requirements for Candidate

Here, you’ll contribute to our shared success by: 

• Managing with integrity, honesty and knowledge to promote the culture, values and mission of Starbucks.
• Displaying a customer-comes-first attitude by training partners and holding them accountable for delivering legendary customer service.
• Demonstrating a calm demeanour during periods of high volume or unusual events and managing smooth transitions thereafter to keep the store operating to standard and set a positive example for the store team.
• Managing resources to ensure that established service levels are achieved at all times.

Here, you’ll thrive by:

• Putting into practise the experience you gained in a retail or restaurant environment, including supervisory experience.
• Leveraging your ability to analyse financial reports.
• Independently managing store operations.
• Making the most of your strong interpersonal skills.
• Leveraging your knowledge and customer service techniques.
• Exercising organisation and planning skills to streamline operations.
• Showcasing strong operational skills in a customer service environment.
• Employing strong problem-solving skills to address challenges efectively.
• Growing and nurturing teams through team-building skills.
• Exhibiting strong leadership skills by coaching and mentoring others.
• Handling confidential and sensitive information with integrity

Benefits

Here you belong:

• You’ll get to work for an iconic brand that puts people first and makes a difference in every community it serves.
• You’ll be immersed in a welcoming culture where you’ll connect with partners* who care about one another.
• You’ll have an impact every day through genuine, meaningful connections.
• You’ll be able to grow as an individual through rich learning experiences.
• You’ll feel supported and cared for because well-being is a priority.

Here, we’ll offer you competitive benefits that include: 

• Fuel Your Passion: Discounts on products in not only Starbucks, but also Pizza Hut, and KFC.
• Sip & Savor: Free drinks and food on shift, plus two bags of your favorite coffee beans each month.
• Grow & Glow: Performance bonuses, medical support, Employee Assistance Program, language learning platform GoFluent, discounted SportPass, and tons of growth opportunities within Starbucks and AmRest structures
• Belong & Thrive: Develop your coffee passion and feel a sense of belonging.
• Make a Difference: Participate in socially responsible activities and positively impact your community.