OPS EXCELLENCE SENIOR MANAGER

Job Responsibilities

• Manage the relationship with AmRest's franchisors to ensure smooth communication, best practice share including compliance of IFA,            
• Lead franchisor's driven Operations Excellence programs, processes and projects,       
• Manage brand standards through creation of Brand Manuals, routine audits and review with local teams,                                                                                                                         
• Represent the Operations function within the organization, providing valuable insights to drive key brand initiatives and projects,                                                                      
• Implement Internal Audit recommendations to ensure legality and operations excellence of all processes,                                                                                                  
• Implement AmRest systems  across the brands within the countries/regions and manages timelines for all deliverables,                                                           
• Identify opportunities to improve current procedures, through root cause problem identification and structured problem-solving methodology,                   
• Manage performance metrics, operational KPIs in order to ensure successful implementations.       

Requirements for Candidate

• Minimum 5 years of experience within operational excellence, quality, performance improvement and standardization,
• Proficiency in creation and roll-out of the departmental strategy,            
• Excellent interpersonal and communication skills,
• Problem solving mindset and can do attitude,  
• Ability to establish cross-functional, collaborative relationships with business partners and work cross-functionally in a matrixed organization,
• Strong initiative, commitment, and orientation on improving processes,
• Proactiveness and self-motivation in delivering high-quality results in an efficient manner and under time pressure.        

Benefits

• To be a partner of a fast-developing organization (member of the international group),

• A unique culture of openness and customer focus,

• Cooperation with strong, international teams & brands,

• Accelerated professional and personal development driven by meaningful challenges.